Why does the sticker say “5 seats” if five adults hate the back row?

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Manufacturers list seat counts; usable comfort is another question.

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You’ve probably climbed into a car that’s “rated for five” and realised the poor soul in the middle is perched on a narrow cushion with their knees up and nowhere for their shoulders. Or you’ve eyed up a shiny 7‑seater, then discovered the pram won’t fit once the third row is up. You’re not alone. I’ve spent years helping Aussie and Kiwi households match vehicles to real life, and the same story keeps popping up.

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Here’s the counterintuitive bit: seating capacity on the spec sheet is a legal number, not a comfort guarantee. It tells you how many seatbelts exist, not whether adults can sit there for an hour without pins and needles. A friend of mine in Auckland bought a 3‑row SUV for weekend sport runs. First Saturday with six aboard, the teens lasted 20 minutes in the third row before swapping out to the second. The boot held two school bags and a netball. The seats were there, sure-just not for the way they used their car.

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What if “seating capacity” isn’t the number you should shop by?

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Most people start with “How many seats?” The smarter question is “How many seats will be used, by whom, for how long, and with what gear?” Think of seats like airline rows: the plane may “fit” 180 people, but your aisle seat with legroom and an easy exit is a different experience to a middle seat with a bulkhead in your face.

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Traditional logic-buy the most seats you can afford-often backfires. More seats mean higher weight, higher fuel use, tighter boots with all rows up, and sometimes fewer child‑seat anchors where you actually need them. Instead, ask:

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How many adults do you carry for more than 30 minutes at a time?
How many child seats, and where will they be installed?
How much boot space do you need when all the seats you plan to use are occupied?

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Then apply one more twist: choose for your usual load plus one spare seat. That “+1” gives you flexibility without living with a bus you don’t need.

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How big is the gap between legal seats and real comfort?

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Here’s what trips buyers up in NZ and Australia:

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Legal vs practical: The rated capacity equals the number of seating positions with belts. It doesn’t account for seat width, headrests, or legroom. Practical capacity is usually one less than the sticker when you’re carrying adults.
Middle-seat reality: Rear-centre positions are often 5-8 cm narrower and have a shorter, firmer cushion. Many are best for kids or short trips.
Anchor availability: Most 5‑seat and 7‑seat vehicles have ISOFIX on two outboard second‑row seats. Third-row ISOFIX and top-tether points vary widely; some have none. If you need three child restraints, test fit and confirm anchor locations in the owner’s manual.
Cargo shock: In many 7‑seat SUVs, boot space with all three rows up drops to a couple of small bags (often under 200-300 L). That’s groceries and a school bag-not a family’s weekend luggage.
Cost creep: Stepping from a 5‑seat crossover to a larger 7/8‑seater commonly adds 2-4 L/100 km. Over 15,000 km per year, that’s roughly 300-600 extra litres of fuel-hundreds of dollars annually-plus tyres and insurance that cost more.

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Measurable comfort indicators you can actually check:

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Seat width per adult: aim for roughly 45-56 cm of shoulder/seat width per person for long-trip comfort.
Legroom and knee clearance: your knees shouldn’t touch the seat in front at your normal driving position; check foot room under the seat too.
Belts and head restraints: ensure a proper 3‑point belt and an adjustable headrest for every seat you plan to use.
Child-seat compatibility: count ISOFIX pairs and top-tether anchors; many vehicles limit the positions you can use simultaneously.
Ingress/egress: if you need the third row, can adults enter without contortions? Try it with doors half‑open in a tight carpark.

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Check ISOFIX, top-tethers and head restraints where your child seats will live.

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What does the wrong seat count feel like six months in?

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Picture a winter roadie from Wellington to Hawke’s Bay. You’ve packed coats, a chilly bin, a pram, and sport gear. With the third row up, the boot swallows the chilly bin and not much else, so bags spill into the cabin. Your teenager draws the third-row short straw: knees high, minimal view, warm air never quite reaching back there. Every stop becomes a dance-fold a seat, pass a bag, refit a booster.

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Now flip it. Same family in a roomy 5‑seater with a wide second row and fold‑flat boot. Two kids in ISOFIX outboard seats, bags slide straight into a square boot, and there’s a genuine spare seat for an extra cousin. Conversations flow, no jockeying for legroom, and you arrive calmer. That’s the emotional dividend: a car that supports your life instead of working against it-less bickering, fewer compromises, more freedom to say “yeah, hop in.”

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So how should you choose seating the smart way?

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Use the FITS+1 framework:

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F Fit: Will actual bodies fit comfortably in the seats you’ll use most often? Sit in every seat for 10-15 minutes.
I Ingress/egress: How easy is it to get in and out, especially to the third row? Try it with a child seat installed.
T Tethers & belts: Do you have ISOFIX and top-tether points in the positions you need, plus 3‑point belts and headrests everywhere?
S Storage: With all occupied seats in use, is the boot still usable for your normal gear?
+ +1: Choose capacity for your usual passengers plus one extra seat for flexibility.

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Questions worth asking sales staff or reading in the spec sheet:

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How many ISOFIX pairs and top-tether anchors, and in which rows?
What’s the boot volume with all rows up, and is the floor flat when folded?
Is the third row adult‑usable, or “occasional”? Can we test an adult back there on a short drive?
Are second-row seats sliding and/or split‑fold, and how many steps to reach the third row?

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What’s the step-by-step to buy without regrets in NZ/AU?

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\n Define your real use\n
- Singles and urban commuters: 2 or 4 seats are fine. Prioritise parking ease, efficiency, and running costs.
- Couples (no kids): 4 or 5 seats. If you road‑trip, a 5‑seat hatch or crossover with a generous boot is the sweet spot.
- Small families (1-2 kids): 5 seats often work best. Look for two ISOFIX outboard, a usable middle seat with a 3‑point belt and headrest, and enough rear width for a booster in the middle if needed.
- Growing families (3+ kids or carpool): 7 or 8 seats, but don’t assume. You may need three child seats across one row or a third row with proper tethers. People movers/minivans with sliding doors are the easiest day to day.
- Frequent adult groups or ride‑share: evaluate total adult comfort. A true adult‑usable third row or an 8‑seat van may earn more but check fuel use and tyre costs against revenue.
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\n Compare layouts honestly\n
- 2‑seater: brilliant for two; useless for family errands.
- 4‑seater: fine for couples; rear adults will grumble on long trips.
- 5‑seater: the default. Four adults comfortably; the fifth is often a short‑trip seat.
- 7‑seater (3 rows): great flexibility; third row varies from kid‑only to adult‑capable. Boot space shrinks fast with all seats up.
- 8‑seater: maximum bodies aboard; best with removable or fold‑flat seats. Big footprint, higher fuel.
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\n Measure what matters at the dealership\n
- Rear bench width and seat cushion width. As a rule of thumb, adults are comfortable with about 45-56 cm each. Three child seats across usually needs a wide bench and narrow seats-test it.
- ISOFIX pairs and top‑tether anchors by position. In AU/NZ, top tethers are required for most child restraints; some third rows lack them.
- 3‑point belts and headrests at every occupied seat.
- Boot space with the seats you’ll use raised. Bring a suitcase or the pram and actually load it.
- Third‑row entry: is it a slide, a fold, or a climb? Try it in a tight park as well as on the flat.
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\n Plan for costs and trade‑offs\n
- Fuel and tyres: larger 7/8‑seaters cost more to run. Check L/100 km and tyre sizes/prices.
- Resale: popular family 7‑seaters can hold value; niche people movers can depreciate faster. Buy for your life first; treat resale as a bonus.
- Safety: aim for ANCAP 5‑star and ensure every passenger gets a 3‑point belt and headrest. Never seat beyond the rated capacity.
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\n Common missteps to avoid\n
- Buying for “sometimes.” If you carry seven once a month, consider a 5‑seater and hire a people mover for those days.
- Assuming “7 seats” equals “7 adults.” Many third rows are for kids or short hops only.
- Ignoring boot space with all seats up. If the pram doesn’t fit, the car doesn’t fit.
- Forgetting the middle seat. If it’s narrow or perched, it’s not a true everyday position.
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\n Quick test-drive checklist to take with you\n
- Bring the people and child seats you actually carry.
- Sit in the third row for 10-15 minutes on the test loop if you’ll use it.
- Verify ISOFIX and top‑tether locations and any manufacturer limits.
- Load your typical gear with all occupied seats upright.
- Time how long it takes to fold or remove seats-can you do it one‑handed?
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Choose the seats your life needs most days, not the seats your calendar needs occasionally.

Seats That Fit: Pick the Right Capacity